Privacy Policy for Doctors
YshFina Healthcare LLC (“YshFina”, “we”, “us”, or “the Platform”) is committed to protecting the privacy of doctors (“you”, “the doctor”, or “the user”) and ensuring the highest standards of confidentiality in handling your data. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you use our digital healthcare services.
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1. Information We Collect
We collect various types of information to provide an efficient and secure service, including:
A. Personal and Professional Information
Full name
Phone number and email address
Medical specialty, qualifications, and license information
Professional biography and experience
Profile photo or clinic image (optional)
Clinic location and working hours
B. Technical Information
Login data
IP address
Device type and browser details
Usage logs within the platform
C. Service-Related Information
Appointments scheduled through the platform
Interactions within the application (e.g., profile updates, patient responses, issuing e-prescriptions)
Notifications you agree to receive
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2. How We Use Your Information
Your data is used solely for legitimate purposes, including:
1. Creating and verifying your professional account and medical license
2. Displaying your professional profile to patients for appointment booking
3. Improving the quality and performance of our services
4. Communicating with you, including sending notifications, service updates, or support messages
5. Processing payments and billing for paid platform services
6. Complying with legal and regulatory requirements in applicable jurisdictions
We do not use your data for marketing purposes without your explicit consent.
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3. Sharing Your Information
We may share your information only in the following situations:
A. With Patients
Professional details you choose to publish
Digital prescriptions issued by you
B. With Trusted Service Providers
Such as:
Technical service providers
Electronic payment processors
(These parties are bound by confidentiality and data protection agreements.)
C. Legal Requirements
We may disclose data if required by law, regulation, or court order.
We do not sell your data to any third party.
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4. Data Protection and Security
We implement advanced security measures, including:
Encryption of data in transit and at rest
Continuous security monitoring systems
Strict access controls based on job roles
While we apply the strongest protections, no method of online transmission is completely risk-free.
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5. Your Rights as a Doctor
You have the right to:
Access your personal information
Edit or update your profile details
Request correction of inaccurate data
Request deletion of your account
Withdraw consent for certain types of data processing (where applicable)
We handle such requests in accordance with relevant laws.
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6. Data Retention
We retain doctor data:
As long as the account remains active
Or as required by applicable medical, financial, or regulatory laws
Upon account closure, data will be deleted or anonymized as required.
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7. Updates to This Policy
We may update this Privacy Policy from time to time.
You will be notified of material changes through email or in-app notifications.
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8. Contact Information
For privacy-related questions or concerns, please contact:
Email: support@yshfina.com
Phone: +968-96733448
Location: Al Khuwair, Muscat, Sultanate of Oman
